Privacy Policy

At Xenova IQ, we want you to know that we respect your privacy, the privacy of our members, and the privacy of our customers. This document provides information regarding our policy as it relates to the collection, use, and disclosure of personal information. It also outlines our customers' rights to limit the collection, use, or disclosure of personal information. Personal information may include your name, email, mailing and/or business address, phone numbers, or other information that identifies you personally.

We at Xenova IQ hold this personal information seriously and maintain it in the strictest confidence. We do not sell any information to any third party. We also maintain a secured website on all pages that require you to provide any personal information. This policy applies to users of Xenova IQ services anywhere in the world. The practices described in this policy are subject to applicable laws in the places in which we operate. This means that we only engage in the practices described in this policy in a particular country or region if permitted under the laws of those places. Please contact us if you have questions on our practices in your country or region.

By using the Website and/or the Services and providing us with Personal Information, you agree to the practices described in this Privacy Policy and the Cookie Policy referenced below, and to the updates to these policies posted here from time to time. To make sure you stay informed of all changes, you should check these policies periodically. Updates will be referenced by the "Last Updated" date shown above.

1. Definition of Personal Information

For purposes of this Privacy Policy, except where a different definition is noted, "Personal Information" means information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device.

Personal Information does not include:

  • Publicly available information from government records.
  • De-identified or aggregated consumer information.
  • Other information excluded from the CCPA's scope.

2. California "Shine the Light" Law and Your California Privacy Rights

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits consumers who are California residents, to request and obtain from us once a year, free of charge, information about the categories of personal information (as defined in the Shine the Light law), if any, that we disclosed in the preceding calendar year to third parties for those third parties' direct marketing purposes.

3. What personal information do we collect?

We may have collected Personal Information in the following categories from consumers within the last twelve (12) months. The categories and examples provided below are those defined in the CCPA.

A. Identifiers

A name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.

B. Personal information categories listed in the California Customer Records statute

A name, signature, address, telephone number, bank account number, credit card number, or any other financial information.

C. Commercial information

Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

D. Internet or other similar network activity

Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.

4. Sources of Personal Information

We obtain the categories of Personal Information listed above from the following categories of sources:

  • Directly from you. For example, during account registration from forms you complete.
  • Indirectly from you. For example, from observing your actions on our Website.
  • From third parties. For example, third party social networking providers and advertising companies.
  • From publicly available sources. For example, online database searches.

5. Use and Disclosure of Personal Information

We may have "sold" (as that term is defined in the CCPA) Personal Information in certain categories from consumers within the last twelve (12) months. When we disclose that we may have sold Personal Information, it means that we may have received some kind of benefit to Xenova IQ in return for sharing Personal Information, but not necessarily received any money in exchange.

6. Use of Personal Information for Business Purposes

We may use or disclose Personal Information we collect for business purposes, which may include:

  • Auditing Interactions with Consumers: Monitoring traffic to our Websites and auditing legal compliance.
  • Security: Maintaining the safety, security, and integrity of our Website and business.
  • Debugging and Repair: Identifying and repairing errors in our Websites' functionality.
  • Performing Services: Processing your purchases, transactions, and payments.
  • Internal Research: Testing, research, analysis, and product development.

7. Disclosing Personal Information to Other Parties

We may disclose your Personal Information to the following categories of other parties:

  • Our affiliates
  • Service providers
  • Advertisers and analytics companies
  • Government regulators
  • Our legal advisors

8. Your CCPA Privacy Rights and Choices

The CCPA provides California residents with specific rights regarding their Personal Information:

Right to Know

You have the right to request that we disclose certain information about our collection and use of your Personal Information over the past 12 months.

Right to Request Deletion

You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions.

Exercising Your Rights

To exercise the rights described above, please submit a verifiable consumer request by contacting us at admin@xenovaiq.com.

9. Do Not Sell My Personal Information

To opt out of the sale of Personal Information, contact us at admin@xenovaiq.com.

10. What do we use your information for?

Xenova IQ collects information to personalize experiences, improve services, process transactions, provide customer support, send service related communications, and comply with legal obligations.

11. How do we protect your information?

We implement administrative, technical, and physical safeguards to protect Personal Information, including SSL encryption and secure access controls.

12. Do we use Cookies?

Yes. Cookies help us understand site usage and improve user experience. You may disable cookies through your browser settings.

13. Third Party Links

Our Websites may contain links to third party sites. We are not responsible for their privacy practices.

14. Children's Privacy

Our services are not intended for children under 13.

15. Your Consent

By using our Websites, you consent to this Privacy Policy.

16. Policy Updates

We may update this Privacy Policy periodically. Continued use constitutes acceptance of updates.

17. Contacting Us

Email: admin@xenovaiq.com